Resolved after 23 hours 12 minutes, affecting Reporting, on September 3, 2024.
The issue stands resolved and all tiles in reports should load as expected. In case of any further issues, please raise a ticket with support via the Help Center.
Affected components
Update timeline
- identified Sep 03, 2024, 04:38 PM UTC
We are aware of an issue that tiles may not load any data when viewing reports. We are actively working with the proper teams to troubleshoot and resolve this issue.
- identified Sep 03, 2024, 08:14 PM UTC
While we continue to work on resolving this issue, we have found that using the 'Clear cache and refresh' button within any given report reliably clears up the symptoms.
- monitoring Sep 04, 2024, 02:23 PM UTC
The issue has been resolved. We will be monitoring this for a time before marking this incident as resolved. Thank you for your patience while we worked through this.
- resolved Sep 04, 2024, 03:50 PM UTC
The issue stands resolved and all tiles in reports should load as expected. In case of any further issues, please raise a ticket with support via the Help Center.
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