Resolved after 22 hours 48 minutes, affecting Instance Wide, on September 27, 2024.
The incident has been resolved. We have been monitoring for > 12 hours and have not seen any traces of re occurrences. In case of any other queries, please feel free to write to Observe.AI support.
Affected components
Update timeline
- investigating Sep 27, 2024, 05:54 PM UTC
We are aware of an issue where pages on the dashboard are not loading data. We are actively investigating this issue and will provide updates as they are available.
- monitoring Sep 27, 2024, 06:19 PM UTC
A fix has been implemented and we are seeing response times returning to normal. We will continue to monitor for a time to ensure that the platform remains stable.
- monitoring Sep 27, 2024, 09:20 PM UTC
The issue has been fully resolved and no further issues have been seen. In case of any further issues, please raise a ticket with support via the Help Center.
- resolved Sep 28, 2024, 04:43 PM UTC
The incident has been resolved. We have been monitoring for > 12 hours and have not seen any traces of re occurrences. In case of any other queries, please feel free to write to Observe.AI support.
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