Observe.AI incident

Intermittent Login issues

Resolved after 1 hour 49 minutes, affecting Login Page, on December 4, 2024.

resolved Dec 04, 2024, 05:20 PM UTC

This incident has been fully resolved for all those affected. Thank you for your patience.

Started
Dec 04, 2024, 03:30 PM UTC
Resolved
Dec 04, 2024, 05:20 PM UTC
Duration
1h 49m
Detected by Pingoru
Dec 04, 2024, 03:30 PM UTC

Affected components

Login Page

Update timeline

  1. investigating Dec 04, 2024, 03:30 PM UTC

    Dear Customer, We are seeing intermittent login issues due to which you might not be able to login to the Observe.AI dashboard. The team is investigating on priority and we will keep you posted with regular updates.

  2. monitoring Dec 04, 2024, 03:55 PM UTC

    This issue has been fixed and all logins are now successful. We will continue monitoring before resolving the incident. If you have any questions or experience any further issues please contact the Observe.AI Technical Support team via the Help Center.

  3. resolved Dec 04, 2024, 05:20 PM UTC

    This incident has been fully resolved for all those affected. Thank you for your patience.

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