Resolved after 10 hours 49 minutes, affecting Conversation Intelligence, on February 27, 2025.
Dear Client, The intermittent slowness issue on the Observe.AI dashboard has now been resolved. If you have any questions, please reach out by creating a support ticket at https://help.observe.ai/hc/en-us Thank you, Regards, Observe.Ai Technical Support Team
Affected components
Update timeline
- investigating Feb 27, 2025, 04:45 PM UTC
Dear Client, You might be seeing intermittent slowness issues while accessing tabs on the Observe.AI dashboard. The team is working on reviewing and resolving the issue at the earliest. We will keep you posted with more updates. Thanks Observe.AI Technical Support Team
- monitoring Feb 27, 2025, 05:47 PM UTC
A fix has been implemented and dashboards should load fine now. The team continues to monitor the network. Incase you are still seeing issues, please reach out to Observe.AI support via the help center https://help.observe.ai/hc/en-us
- resolved Feb 28, 2025, 03:35 AM UTC
Dear Client, The intermittent slowness issue on the Observe.AI dashboard has now been resolved. If you have any questions, please reach out by creating a support ticket at https://help.observe.ai/hc/en-us Thank you, Regards, Observe.Ai Technical Support Team
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