Resolved after 19 hours 54 minutes, affecting Instance Wide, on March 21, 2025.
The incident stands resolved and the team is monitoring closely. Incase you are still seeing any issues, please write to Observe.AI support via the help center.
Affected components
Update timeline
- identified Mar 21, 2025, 09:49 PM UTC
We are currently aware of and actively investigating issues related to accessing various portions of the Observe.AI dashboard, and data seen on those pages may not be up-to-date. We can assure you that your data is reaching us and will be processed as part of the resolution to these issues.
- identified Mar 21, 2025, 11:47 PM UTC
We continue to work on a solution to get the environment back into a healthy state. We will provide an update as soon as we are able. Thank you for your patience thus far.
- monitoring Mar 22, 2025, 12:09 AM UTC
The issue has been resolved and data has started flowing once more. We will monitor the flow for a time to ensure that it continues to return back to normal.
- resolved Mar 22, 2025, 05:43 PM UTC
The incident stands resolved and the team is monitoring closely. Incase you are still seeing any issues, please write to Observe.AI support via the help center.
Your product runs on more than Observe.AI
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services