Observe.AI incident
[Standard Instance] Latency Issues on Observe.AI Dashboard
Resolved after 2 hours 58 minutes, affecting Calls Tab, on October 7, 2025.
The platform has remained stable after the fix was implemented. Thank you for your patience, and if you have any questions or experience any further issues, please contact Observe.AI Technical Support via the Help Center. Observe.AI Technical Support
Affected components
Update timeline
- investigating Oct 07, 2025, 12:53 PM UTC
We are currently investigating an issue where you may experience latency when loading certain tabs on the Observe.AI dashboards. Our team is actively working to resolve these issues and restore full functionality.
- identified Oct 07, 2025, 01:13 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 07, 2025, 01:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2025, 03:52 PM UTC
The platform has remained stable after the fix was implemented. Thank you for your patience, and if you have any questions or experience any further issues, please contact Observe.AI Technical Support via the Help Center. Observe.AI Technical Support
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