Nuance experienced a major incident on April 10, 2026 affecting DAX Copilot for Epic - Summary Generation & Delivery, lasting 1m. The incident has been resolved; the full update timeline is below.
Affected components
DAX Copilot for Epic - Summary Generation & Delivery
Update timeline
- identified Apr 10, 2026, 06:40 PM UTC
Microsoft has identified and is actively troubleshooting an issue affecting Dax/Dragon Copilot products within our US datacenter. More details will be provided when information is available.
- resolved Apr 10, 2026, 06:41 PM UTC
This incident has been resolved.