Nuance incident
Dragon/DAX Copilot auto styling failure and delayed summaries
Affected components
DAX Copilot for DMO - Summary AvailabilityDAX Copilot Mobile - Summary AvailabilityDAX Copilot for DMO - Summary EditingDAX Copilot for Epic - Summary Generation & Delivery
Update timeline
- investigating Apr 27, 2026, 10:59 PM UTC
Microsoft is currently investigating an issue impacting: -- delayed summaries -- auto styling failures We will provide additional updates as they become available. We apologize for any inconvenience and appreciate your continued partnership while we work to return to normal service levels as quickly as possible.
- monitoring Apr 27, 2026, 11:29 PM UTC
Microsoft has taken remediation steps, and we are seeing improvements in system functionality. We will continue to closely monitor to confirm improved behavior.
Looking to track Nuance downtime and outages?
Pingoru polls Nuance's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Nuance reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Nuance alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Nuance for free
5 free monitors · No credit card required