Nuance Diagnostic Cloud Solutions incident
PowerShare Auto Order Generation Issues
Resolved after 15 minutes, affecting PowerShare Platform, on October 21, 2025.
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when pushing images through auto order generation workflow - Study's stuck in blank or posted status on local worklist Images: Users are encouraged to wait on re-pushing images as we are processing through a backlog.
Affected components
Update timeline
- monitoring Oct 21, 2025, 03:27 PM UTC
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when pushing images through auto order generation workflow - Study's stuck in blank or posted status on local worklist Images: Users are encouraged to wait on re-pushing images as we are processing through a backlog.
- resolved Oct 21, 2025, 03:42 PM UTC
Impact resolved. There is no need to resubmit images.
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