Nuance Diagnostic Cloud Solutions incident

PowerShare Auto Order Generation Issues

Nuance Diagnostic Cloud Solutions experienced a minor incident on October 21, 2025 affecting PowerShare Platform, lasting 15m. The incident has been resolved; the full update timeline is below.

Started: Oct 21, 2025, 03:27 PM UTC
Resolved: Oct 21, 2025, 03:42 PM UTC
Duration: 15m
Detected by Pingoru: Oct 21, 2025, 03:27 PM UTC

Affected components

PowerShare Platform

Update timeline

monitoring Oct 21, 2025, 03:27 PM UTC

Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when pushing images through auto order generation workflow - Study's stuck in blank or posted status on local worklist Images: Users are encouraged to wait on re-pushing images as we are processing through a backlog.
resolved Oct 21, 2025, 03:42 PM UTC

Impact resolved. There is no need to resubmit images.