Nuance Diagnostic Cloud Solutions incident

PowerShare Website/Web Application Issues

Resolved after 29 minutes, affecting PowerShare Platform, on December 19, 2025.

identified Dec 19, 2025, 03:54 PM UTC

Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following intermittently: + Problems accessing the PowerShare website - Users may be forced out of the website and need to sign back in.

Started
Dec 19, 2025, 03:54 PM UTC
Resolved
Dec 19, 2025, 04:23 PM UTC
Duration
29m
Detected by Pingoru
Dec 19, 2025, 03:54 PM UTC

Affected components

PowerShare Platform

Update timeline

  1. identified Dec 19, 2025, 03:54 PM UTC

    Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following intermittently: + Problems accessing the PowerShare website - Users may be forced out of the website and need to sign back in.

  2. resolved Dec 19, 2025, 04:23 PM UTC

    This incident has been resolved.

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