Nuance Diagnostic Cloud Solutions incident

PowerShare Website/Web Application Issues

Nuance Diagnostic Cloud Solutions experienced a minor incident on December 19, 2025 affecting PowerShare Platform, lasting 29m. The incident has been resolved; the full update timeline is below.

Started: Dec 19, 2025, 03:54 PM UTC
Resolved: Dec 19, 2025, 04:23 PM UTC
Duration: 29m
Detected by Pingoru: Dec 19, 2025, 03:54 PM UTC

Affected components

PowerShare Platform

Update timeline

identified Dec 19, 2025, 03:54 PM UTC

Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following intermittently: + Problems accessing the PowerShare website - Users may be forced out of the website and need to sign back in.
resolved Dec 19, 2025, 04:23 PM UTC

This incident has been resolved.