Nuance Diagnostic Cloud Solutions incident
PowerShare Website/Web Application Issues
Resolved after 2 hours 46 minutes, affecting PowerShare Platform, on December 30, 2025.
Impacted users are reporting improvements with their DNS services and are able to sign into PowerShare. Our team continues to closely monitor their performance.
Affected components
Update timeline
- investigating Dec 30, 2025, 01:24 PM UTC
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following intermittently: + Problems accessing the PowerShare website - Users may be experiencing connectivity issues due to their third-party DNS providers
- monitoring Dec 30, 2025, 03:27 PM UTC
Impacted users are reporting improvements with their DNS services and are able to sign into PowerShare. Our team continues to closely monitor their performance.
- resolved Dec 30, 2025, 04:10 PM UTC
This incident has been resolved.
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