Nuance Diagnostic Cloud Solutions incident

PowerShare Website/Web Application Issues

Minor Resolved View vendor source →

Nuance Diagnostic Cloud Solutions experienced a minor incident on December 30, 2025 affecting PowerShare Platform, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Dec 30, 2025, 01:24 PM UTC
Resolved
Dec 30, 2025, 04:10 PM UTC
Duration
2h 46m
Detected by Pingoru
Dec 30, 2025, 01:24 PM UTC

Affected components

PowerShare Platform

Update timeline

  1. investigating Dec 30, 2025, 01:24 PM UTC

    Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following intermittently: + Problems accessing the PowerShare website - Users may be experiencing connectivity issues due to their third-party DNS providers

  2. monitoring Dec 30, 2025, 03:27 PM UTC

    Impacted users are reporting improvements with their DNS services and are able to sign into PowerShare. Our team continues to closely monitor their performance.

  3. resolved Dec 30, 2025, 04:10 PM UTC

    This incident has been resolved.