Nuance Diagnostic Cloud Solutions incident
PowerShare Website/Web Application Issues
Resolved after 22 hours 20 minutes, affecting PowerShare Platform, on March 31, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Mar 31, 2026, 03:49 PM UTC
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following intermittently: + Problems accessing the PowerShare website - Users may be forced out of the website and need to sign back in. - Users may experience slowness/delays loading pages.
- identified Mar 31, 2026, 03:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 31, 2026, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 31, 2026, 04:26 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 01, 2026, 02:09 PM UTC
This incident has been resolved.
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