Nuance Diagnostic Cloud Solutions incident

PowerShare Website/Web Application Issues

Minor Resolved View vendor source →
Started
Mar 31, 2026, 04:25 PM UTC
Resolved
Apr 01, 2026, 02:09 PM UTC
Duration
21h 44m
Detected by Pingoru
Mar 31, 2026, 04:25 PM UTC

Affected components

PowerShare Platform

Update timeline

  1. investigating Mar 31, 2026, 03:49 PM UTC

    Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following intermittently: + Problems accessing the PowerShare website - Users may be forced out of the website and need to sign back in. - Users may experience slowness/delays loading pages.

  2. identified Mar 31, 2026, 03:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 31, 2026, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 31, 2026, 04:26 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 01, 2026, 02:09 PM UTC

    This incident has been resolved.

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