Nuance Diagnostic Cloud Solutions incident
PowerShare - Widespread Impact
Resolved after 56 minutes, affecting PowerShare Platform and Precision Imaging Network, on July 16, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 16, 2026, 05:29 AM UTC
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when uploading images to PowerShare + Delays when pushing images to PACS + Problems reconciling/editing images on PowerShare + Problems nominating images on PowerShare + Problems viewing images on PowerShare + Problems accessing PowerShare website Images: Users are encouraged to wait on re-sending images to PowerShare or pushing studies to PACS as we are processing through a backlog of send requests.
- monitoring Jul 16, 2026, 06:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2026, 06:25 AM UTC
This incident has been resolved.
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