Nuance Diagnostic Cloud Solutions incident
PowerShare Auto Order Generation (AOG) Issues
Resolved after 15 minutes, affecting PowerShare Platform, on June 26, 2025.
Remediation completed - we are validating the fix now.
Affected components
Update timeline
- monitoring Jun 26, 2025, 12:28 PM UTC
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when pushing studies through Auto Order Generation (AOG) workflow - Studies may appear stuck on UltraGateway worklist with blank or posted status Images: Users are encouraged to wait on re-pushing images as the workflow should resume after remediation is completed.
- monitoring Jun 26, 2025, 12:41 PM UTC
Remediation completed - we are validating the fix now.
- resolved Jun 26, 2025, 12:44 PM UTC
This incident has been resolved.
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