Nuance Diagnostic Cloud Solutions incident
PowerShare Website/Web Application Issues
Resolved after 4 hours 55 minutes, affecting PowerShare Platform and Precision Imaging Network, on July 7, 2025.
Issues resolved. Note: RadBridge service may need to be restarted on impacted PowerScribe servers before reports will resume sending to PowerShare.
Affected components
Update timeline
- monitoring Jul 07, 2025, 04:32 PM UTC
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following when using the platform + eUnity - Certificate not trusted, Error loading eUnity + HL7 Reports not updating + -
- monitoring Jul 07, 2025, 05:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 07, 2025, 06:01 PM UTC
Issues resolved. Note: RadBridge service may need to be restarted on impacted PowerScribe servers before reports will resume sending to PowerShare.
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