NetVault vPBX Clusters
Affected: Voice NetworkVoice Network (Hosted vPBX)
NetVault Network Outage History
NetVault Network is up right nowNetVault Network had 5 outages in the last 2 years totaling 37h 29m of downtime — averaging 0.2 incidents per month.
There were 5 NetVault Network outages since April 26, 2026 totaling 37h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.
NetVault DC3 and DC8 Service Interruption
Affected: Core NetVault NetworkCarrier UpstreamsCarrier Upstreams (Telstra IP Transit)VMware IaaS Private CloudOpenStack IaaS Public CloudPrivate MPLS ServicesPrivate MPLS Services (Network - NetVault Data Centre 3)Private MPLS Services (Network - NetVault Data Centre 8)SD-WAN InfrastructureSD-WAN Infrastructure (IaaS - Data Centre 3)SD-WAN Infrastructure (IaaS - Data Centre 8)Voice NetworkVoice Network (Hosted 3CX)Hosted ServicesHosted Services (AntiSpam Filtering)Hosted Services (Client Login Portal)
Timeline · 7 updates
Investigating - Telstra Mobile Services
Affected: Voice NetworkVoice Network (Telstra Mobile Network)
Timeline · 9 updates
DC3 Service Interruption
Affected: Core NetVault NetworkCarrier UpstreamsCarrier Upstreams (AAPT IP Transit)OpenStack IaaS Public CloudPrivate MPLS ServicesPrivate MPLS Services (Network - NetVault Data Centre 3)SD-WAN InfrastructureSD-WAN Infrastructure (IaaS - Data Centre 3)Internet ServicesInternet Services (DFA Internet)Internet Services (NBN Internet)Voice NetworkVoice Network (Hosted 3CX)Hosted ServicesHosted Services (Client Login Portal)Hosted Services (Colocation Services)
Timeline · 13 updates
Partial Service Disruption - NetVault Telephony Services
Affected: Voice NetworkVoice Network (Hosted vPBX)Voice Network (SIP Trunking)Voice Network (Hosted 3CX)Hosted Services (Microsoft Teams Phone System Direct Routing)