Netskope experienced a critical incident on June 26, 2026 affecting DFW3 — Dallas, United States, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2026, 09:16 PM UTC
We are currently investigating this issue.
- resolved Jun 26, 2026, 09:16 PM UTC
We are investigating a service impacting incident at the DFW3 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Jun 26, 2026, 10:15 PM UTC
Netskope is actively working on a mitigation strategy. We will provide further updates as more information becomes available.
- monitoring Jun 26, 2026, 11:36 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 27, 2026, 12:12 AM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved Jun 27, 2026, 12:41 AM UTC
The incident has been resolved