Netskope incident

Service Impact to DFW3 Data Center.

Critical Resolved View vendor source →

Netskope experienced a critical incident on October 17, 2025 affecting DFW3 — Dallas, United States, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2025, 03:09 PM UTC
Resolved
Oct 17, 2025, 06:11 PM UTC
Duration
3h 2m
Detected by Pingoru
Oct 17, 2025, 03:09 PM UTC

Affected components

DFW3 — Dallas, United States

Update timeline

  1. investigating Oct 17, 2025, 03:09 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 17, 2025, 03:09 PM UTC

    We are investigating a service impacting incident at the DFW3 datacenter(s) for the following service(s) Management Console WebUI. Full details can be found on the support portal.

  3. resolved Oct 17, 2025, 04:28 PM UTC

    Mitigation strategy under deployment

  4. resolved Oct 17, 2025, 06:11 PM UTC

    The incident has been resolved