Netskope incident

Service Impact to DFW3 Data Center.

Resolved after 3 hours 2 minutes, affecting DFW3 — Dallas, United States, on October 17, 2025.

resolved Oct 17, 2025, 04:28 PM UTC

Mitigation strategy under deployment

Started
Oct 17, 2025, 03:09 PM UTC
Resolved
Oct 17, 2025, 06:11 PM UTC
Duration
3h 2m
Detected by Pingoru
Oct 17, 2025, 03:09 PM UTC

Affected components

DFW3 — Dallas, United States

Update timeline

  1. investigating Oct 17, 2025, 03:09 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 17, 2025, 03:09 PM UTC

    We are investigating a service impacting incident at the DFW3 datacenter(s) for the following service(s) Management Console WebUI. Full details can be found on the support portal.

  3. resolved Oct 17, 2025, 04:28 PM UTC

    Mitigation strategy under deployment

  4. resolved Oct 17, 2025, 06:11 PM UTC

    The incident has been resolved

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