Resolved after 1 hour 17 minutes, affecting DUB1 — Dublin, Ireland and MAN1 — Manchester, United Kingdom, on October 24, 2025.
Netskope has identified the root cause and applying a fix to mitigate the impact.
Affected components
DUB1 — Dublin, IrelandMAN1 — Manchester, United Kingdom
Update timeline
- investigating Oct 24, 2025, 11:02 AM UTC
We are currently investigating this issue.
- resolved Oct 24, 2025, 11:02 AM UTC
We are investigating a service impacting incident at the MAN1 datacenter(s) for the following service(s) EProxy, GRE, IPSEC, Netskope Client, Proxy Chaining, Secure Web Gateway. Full details can be found on the support portal.
- resolved Oct 24, 2025, 11:58 AM UTC
Netskope has identified the root cause and applying a fix to mitigate the impact.
- resolved Oct 24, 2025, 12:19 PM UTC
The incident has been resolved
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