Netskope incident

Service Impact to SV5 Data Center.

Major Resolved View vendor source →

Netskope experienced a major incident on November 5, 2025 affecting SV5 — San Jose, United States, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 10:57 PM UTC
Resolved
Nov 05, 2025, 10:58 PM UTC
Duration
1m
Detected by Pingoru
Nov 05, 2025, 10:57 PM UTC

Affected components

SV5 — San Jose, United States

Update timeline

  1. investigating Nov 05, 2025, 10:57 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 05, 2025, 10:57 PM UTC

    We are investigating a service impacting incident at the SV5 datacenter(s) for the following service(s) Event Logging, Management Console WebUI. Full details can be found on the support portal.

  3. resolved Nov 05, 2025, 10:58 PM UTC

    The incident has been resolved