Resolved after 1 hour 50 minutes, affecting LON1 — London, United Kingdom and LON2 — London, United Kingdom and 1 more, on November 28, 2025.
We are investigating a service impacting incident at the LON1, LON2, MAN1 datacenter(s) for the following service(s) IPSEC, Netskope Client, Private Access. Full details can be found on the support portal.
Affected components
LON1 — London, United KingdomLON2 — London, United KingdomMAN1 — Manchester, United Kingdom
Update timeline
- investigating Nov 28, 2025, 08:50 AM UTC
We are currently investigating this issue.
- resolved Nov 28, 2025, 08:50 AM UTC
We are investigating a service impacting incident at the LON1, LON2, MAN1 datacenter(s) for the following service(s) IPSEC, Netskope Client, Private Access. Full details can be found on the support portal.
- resolved Nov 28, 2025, 10:40 AM UTC
The incident has been resolved
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