Netskope incident

Service Impact to LON1, LON2, MAN1 Data Center.

Major Resolved View vendor source →

Netskope experienced a major incident on November 28, 2025 affecting LON1 — London, United Kingdom and LON2 — London, United Kingdom and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 08:50 AM UTC
Resolved
Nov 28, 2025, 10:40 AM UTC
Duration
1h 50m
Detected by Pingoru
Nov 28, 2025, 08:50 AM UTC

Affected components

LON1 — London, United KingdomLON2 — London, United KingdomMAN1 — Manchester, United Kingdom

Update timeline

  1. investigating Nov 28, 2025, 08:50 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 28, 2025, 08:50 AM UTC

    We are investigating a service impacting incident at the LON1, LON2, MAN1 datacenter(s) for the following service(s) IPSEC, Netskope Client, Private Access. Full details can be found on the support portal.

  3. resolved Nov 28, 2025, 10:40 AM UTC

    The incident has been resolved