Netskope incident

Service Impact to AM2 Data Center.

Resolved after 3 hours 47 minutes, affecting AM2 — Amsterdam, Netherlands, on November 29, 2025.

monitoring Nov 29, 2025, 07:15 PM UTC

The issue has been mitigated, we are continuing to monitor the results.

Started
Nov 29, 2025, 04:51 PM UTC
Resolved
Nov 29, 2025, 08:38 PM UTC
Duration
3h 47m
Detected by Pingoru
Nov 29, 2025, 04:51 PM UTC

Affected components

AM2 — Amsterdam, Netherlands

Update timeline

  1. investigating Nov 29, 2025, 04:51 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 29, 2025, 04:51 PM UTC

    We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) Core Services. Full details can be found on the support portal.

  3. resolved Nov 29, 2025, 05:53 PM UTC

    The issue is currently being investigated. We will provide more details as soon as possible.

  4. resolved Nov 29, 2025, 06:22 PM UTC

    Netskope’s engineers are continuing to investigate.

  5. monitoring Nov 29, 2025, 06:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Nov 29, 2025, 07:15 PM UTC

    The issue has been mitigated, we are continuing to monitor the results.

  7. resolved Nov 29, 2025, 08:38 PM UTC

    The incident has been resolved

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