Resolved after 2 hours 50 minutes, affecting FR4 — Frankfurt, Germany, on December 3, 2025.
The issue has been mitigated, we are continuing to monitor the results.
Affected components
FR4 — Frankfurt, Germany
Update timeline
- investigating Dec 03, 2025, 11:59 AM UTC
We are currently investigating this issue.
- resolved Dec 03, 2025, 11:59 AM UTC
We are investigating a service impacting incident at the FR4 datacenter(s) for the following service(s) NPA Gateway. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an an article is provided.
- monitoring Dec 03, 2025, 02:10 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved Dec 03, 2025, 02:49 PM UTC
The incident has been resolved
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