Netskope experienced a critical incident on December 5, 2025 affecting AM2 — Amsterdam, Netherlands, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
AM2 — Amsterdam, Netherlands
Update timeline
- investigating Dec 05, 2025, 04:42 AM UTC
We are currently investigating this issue.
- resolved Dec 05, 2025, 04:42 AM UTC
We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Dec 05, 2025, 05:05 AM UTC
The incident has been resolved
- monitoring Dec 05, 2025, 05:05 AM UTC
The issue has been mitigated, we are continuing to monitor the results.