Resolved after 1 hour 15 minutes, on December 13, 2025.
Netskope has identified the root cause and is actively working on a fix to mitigate the impact.
Update timeline
- investigating Dec 13, 2025, 03:45 AM UTC
We are currently investigating this issue.
- resolved Dec 13, 2025, 03:45 AM UTC
We are investigating a service impacting incident at the All DPs datacenter(s) for the following service(s) Private Access. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Dec 13, 2025, 04:30 AM UTC
Netskope has identified the root cause and is actively working on a fix to mitigate the impact.
- resolved Dec 13, 2025, 05:00 AM UTC
The incident has been resolved
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