Netskope incident

Netskope Chromebook Extension Issue

Major Resolved View vendor source →

Netskope experienced a major incident on December 17, 2025, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 07:19 PM UTC
Resolved
Dec 17, 2025, 09:44 PM UTC
Duration
2h 25m
Detected by Pingoru
Dec 17, 2025, 07:19 PM UTC

Update timeline

  1. investigating Dec 17, 2025, 07:19 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 17, 2025, 07:19 PM UTC

    Customers that upgraded the Netskope Chromebook Extension to v132.1.0.0 may encounter intermittent website accessibility issues.

  3. resolved Dec 17, 2025, 07:27 PM UTC

    Netskope has provided mitigation instructions via the linked support portal article. This incident will remain open for a period of time before being set to resolved.

  4. resolved Dec 17, 2025, 09:44 PM UTC

    The incident has been resolved