Netskope incident

Service Impact to DFW3 Data Center.

Critical Resolved View vendor source →

Netskope experienced a critical incident on February 5, 2026 affecting DFW3 — Dallas, United States, lasting 4h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2026, 05:18 PM UTC
Resolved
Feb 05, 2026, 10:12 PM UTC
Duration
4h 54m
Detected by Pingoru
Feb 05, 2026, 05:18 PM UTC

Affected components

DFW3 — Dallas, United States

Update timeline

  1. investigating Feb 05, 2026, 05:18 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 05, 2026, 05:18 PM UTC

    We are investigating a service impacting incident at the DFW3 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. resolved Feb 05, 2026, 06:32 PM UTC

    Netskope continues to investigate this issue

  4. resolved Feb 05, 2026, 07:49 PM UTC

    Netskope is currently implementing a mitigation strategy while the root cause analysis is ongoing.

  5. resolved Feb 05, 2026, 10:12 PM UTC

    The incident has been resolved