Resolved after 6 hours 5 minutes, affecting FR4 — Frankfurt, Germany, on February 6, 2026.
The incident has been resolved
Affected components
Update timeline
- investigating Feb 06, 2026, 09:40 PM UTC
We are currently investigating this issue.
- resolved Feb 06, 2026, 09:40 PM UTC
We are investigating a service impacting incident at the FR4 datacenter(s) for the following service(s) Event Logging, Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Feb 06, 2026, 10:24 PM UTC
Netskope continues its active investigation into the issue in the FR4 data center.
- resolved Feb 06, 2026, 11:50 PM UTC
Netskope continues to work on the recovery of the affected service nodes
- resolved Feb 07, 2026, 01:04 AM UTC
Netskope team continues to execute the mitigation strategy to restore service stability.
- resolved Feb 07, 2026, 02:04 AM UTC
The Netskope team is actively implementing mitigation steps to stabilize the service and ensure consistent performance.
- resolved Feb 07, 2026, 03:05 AM UTC
Core service stability is improving; Netskope continues to work towards full restoration.
- resolved Feb 07, 2026, 03:45 AM UTC
The incident has been resolved
- resolved Feb 07, 2026, 03:45 AM UTC
The incident has been resolved.
Your product runs on more than Netskope
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services