Netskope incident

Service Impact to MEL2 Data Center.

Resolved after 2 hours 46 minutes, affecting MEL2 — Melbourne, Australia, on February 12, 2026.

resolved Feb 12, 2026, 09:36 PM UTC

The incident has been resolved

Started
Feb 12, 2026, 06:50 PM UTC
Resolved
Feb 12, 2026, 09:36 PM UTC
Duration
2h 46m
Detected by Pingoru
Feb 12, 2026, 06:50 PM UTC

Affected components

MEL2 — Melbourne, Australia

Update timeline

  1. investigating Feb 12, 2026, 06:50 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 12, 2026, 06:50 PM UTC

    We are investigating a service impacting incident at the MEL2 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. monitoring Feb 12, 2026, 08:33 PM UTC

    The issue has been mitigated, we are continuing to monitor the results.

  4. resolved Feb 12, 2026, 09:36 PM UTC

    The incident has been resolved

  5. resolved Feb 12, 2026, 09:36 PM UTC

    The incident has been resolved.

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