Netskope experienced a major incident on February 12, 2026 affecting MEL2 — Melbourne, Australia, lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Affected components
MEL2 — Melbourne, Australia
Update timeline
- investigating Feb 12, 2026, 06:50 PM UTC
We are currently investigating this issue.
- resolved Feb 12, 2026, 06:50 PM UTC
We are investigating a service impacting incident at the MEL2 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring Feb 12, 2026, 08:33 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved Feb 12, 2026, 09:36 PM UTC
The incident has been resolved