Netskope incident

Service Impact to FR4 Data Center.

Critical Resolved View vendor source →

Netskope experienced a critical incident on March 5, 2026 affecting FR4 — Frankfurt, Germany, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2026, 04:30 PM UTC
Resolved
Mar 05, 2026, 06:18 PM UTC
Duration
1h 48m
Detected by Pingoru
Mar 05, 2026, 04:30 PM UTC

Affected components

FR4 — Frankfurt, Germany

Update timeline

  1. investigating Mar 05, 2026, 04:30 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 05, 2026, 04:30 PM UTC

    We are investigating a service impacting incident at the FR4 datacenter(s) for the following service(s) Event Logging. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. monitoring Mar 05, 2026, 04:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 05, 2026, 05:16 PM UTC

    The issue has been mitigated, we are continuing to monitor the results.

  5. resolved Mar 05, 2026, 06:18 PM UTC

    The incident has been resolved