Netskope incident

Users connected to CPT1 Unable to Access Tenant UI Hosted in ZUR2 MP

Major Resolved View vendor source →

Netskope experienced a major incident on March 11, 2026 affecting ZUR2 — Zurich, Switzerland, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 10:54 AM UTC
Resolved
Mar 11, 2026, 02:00 PM UTC
Duration
3h 6m
Detected by Pingoru
Mar 11, 2026, 10:54 AM UTC

Affected components

ZUR2 — Zurich, Switzerland

Update timeline

  1. investigating Mar 11, 2026, 10:54 AM UTC

    We are currently investigating this issue.

  2. resolved Mar 11, 2026, 10:54 AM UTC

    We are investigating a service impacting incident at the ZUR2 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. monitoring Mar 11, 2026, 11:58 AM UTC

    The issue has been mitigated, we are continuing to monitor the results.

  4. resolved Mar 11, 2026, 02:00 PM UTC

    The incident has been resolved