Netskope incident

Service Impact to FRA2 Data Center.

Major Resolved View vendor source →
Started
Apr 23, 2026, 03:45 PM UTC
Resolved
Apr 23, 2026, 06:24 PM UTC
Duration
2h 39m
Detected by Pingoru
Apr 23, 2026, 03:45 PM UTC

Affected components

FRA2 — Frankfurt, Germany

Update timeline

  1. investigating Apr 23, 2026, 03:45 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 23, 2026, 03:45 PM UTC

    We are investigating a service impacting incident at the FRA2 datacenter(s) for the following service(s) NSClient download. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. resolved Apr 23, 2026, 04:41 PM UTC

    Netskope has identified the root cause and is implementing a potential mitigation strategy.

  4. monitoring Apr 23, 2026, 05:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Apr 23, 2026, 05:57 PM UTC

    The issue has been mitigated, we are continuing to monitor the results.

  6. resolved Apr 23, 2026, 06:24 PM UTC

    The incident has been resolved

Looking to track Netskope downtime and outages?

Pingoru polls Netskope's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Netskope reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Netskope alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Netskope for free

5 free monitors · No credit card required