Netskope experienced a critical incident on June 12, 2026 affecting AM2 — Amsterdam, Netherlands, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
AM2 — Amsterdam, Netherlands
Update timeline
- investigating Jun 12, 2026, 04:21 PM UTC
We are currently investigating this issue.
- resolved Jun 12, 2026, 04:21 PM UTC
We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) CASB API Data Protection, Core Services, Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring Jun 12, 2026, 04:43 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 12, 2026, 05:09 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved Jun 12, 2026, 05:28 PM UTC
The incident has been resolved