Netskope experienced a critical incident on May 29, 2026 affecting SJC1 — San Jose, United States, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
SJC1 — San Jose, United States
Update timeline
- investigating May 29, 2026, 07:35 AM UTC
We are currently investigating this issue.
- resolved May 29, 2026, 07:35 AM UTC
We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Incident Management System. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved May 29, 2026, 08:19 AM UTC
The incident has been resolved