Netskope experienced a critical incident on May 23, 2026 affecting SIN2 — Singapore, Singapore, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
SIN2 — Singapore, Singapore
Update timeline
- investigating May 23, 2026, 07:30 AM UTC
We are currently investigating this issue.
- resolved May 23, 2026, 07:30 AM UTC
We are investigating a service impacting incident at the SIN2 datacenter(s) for the following service(s) Core Services, Event Logging, Incident Management System, Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved May 23, 2026, 08:32 AM UTC
Netskope has identified the root cause of the issue and is currently applying a fix to mitigate the impact.
- resolved May 23, 2026, 08:45 AM UTC
The incident has been resolved