Netskope experienced a major incident on May 22, 2026, lasting 3h 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 22, 2026, 07:29 PM UTC
We are currently investigating this issue.
- resolved May 22, 2026, 07:29 PM UTC
We are investigating a service impacting incident at the All MPs datacenter(s) for the following service(s) DEM. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring May 22, 2026, 07:58 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating May 22, 2026, 08:55 PM UTC
We are continuing to investgate this issue.
- monitoring May 22, 2026, 10:04 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 22, 2026, 11:03 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved May 22, 2026, 11:22 PM UTC
The incident has been resolved
- resolved May 22, 2026, 11:22 PM UTC
The incident has been resolved.