Netskope incident

Service Impact to FRA2 Data Center.

Resolved after 1 hour 17 minutes, affecting FRA2 — Frankfurt, Germany, on September 23, 2026.

monitoring Sep 23, 2026, 03:35 AM UTC

The issue has been mitigated, we are continuing to monitor the results.

Started
Sep 23, 2026, 02:33 AM UTC
Resolved
Sep 23, 2026, 03:50 AM UTC
Duration
1h 17m
Detected by Pingoru
Sep 23, 2026, 02:33 AM UTC

Affected components

FRA2 — Frankfurt, Germany

Update timeline

  1. investigating Sep 23, 2026, 02:33 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 23, 2026, 02:33 AM UTC

    We are investigating a service impacting incident at the FRA2 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. monitoring Sep 23, 2026, 03:35 AM UTC

    The issue has been mitigated, we are continuing to monitor the results.

  4. resolved Sep 23, 2026, 03:50 AM UTC

    The incident has been resolved.

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