Netskope incident

Service Impact to BOM1 Data Center.

Ongoing since 08:23 AM UTC, affecting BOM1 — Mumbai, India.

investigating Oct 29, 2026, 08:42 AM UTC

Netskope has disabled BOM1 PoP from NewEdge as a mitigation. A fix is being deployed, and the PoP will be restored after validation.

Started
Oct 29, 2026, 08:23 AM UTC
Resolved
Ongoing
Duration
● 32m
Detected by Pingoru
Oct 29, 2026, 08:23 AM UTC

Affected components

BOM1 — Mumbai, India

Update timeline

  1. investigating Oct 29, 2026, 08:23 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 29, 2026, 08:23 AM UTC

    We are investigating a service impacting incident at the BOM1 datacenter(s) for the following service(s) Cloud Firewall. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. investigating Oct 29, 2026, 08:42 AM UTC

    Netskope has disabled BOM1 PoP from NewEdge as a mitigation. A fix is being deployed, and the PoP will be restored after validation.

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