Ongoing since 12:45 PM UTC, affecting SJC1 — San Jose, United States.
The issue has been mitigated, we are continuing to monitor the results.
Affected components
Update timeline
- investigating Oct 30, 2026, 12:45 PM UTC
We are currently investigating this issue.
- investigating Oct 30, 2026, 12:45 PM UTC
We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- investigating Oct 30, 2026, 01:26 PM UTC
Netskope is continuing its investigation to identify the root cause of the issue.
- monitoring Oct 30, 2026, 02:07 PM UTC
Netskope has implemented a mitigation, and services have been restored. Monitoring is ongoing to ensure continued stability.
- monitoring Oct 30, 2026, 02:09 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
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