Ongoing since 01:00 AM UTC, affecting QRO1 — Querétaro, Mexico.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 30, 2026, 01:00 AM UTC
We are currently investigating this issue.
- investigating Oct 30, 2026, 01:00 AM UTC
We are investigating a service impacting incident at the QRO1 datacenter(s) for the following service(s) EProxy, Gateway, GRE, GSLB, IPSEC, Netskope Client, NPA Gateway, NPA Stitcher, Private Access, Secure Web Gateway. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring Oct 30, 2026, 01:25 AM UTC
The issue has been mitigated, we are continuing to monitor the results.
- monitoring Oct 30, 2026, 01:33 AM UTC
A fix has been implemented and we are monitoring the results.
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