Netatmo incident

⚠️ Server issues : application outage

Ongoing since 07:51 AM UTC, affecting Application velux active (Application velux active) and Application Control (Application Control) and 1 more.

investigating Oct 30, 2026, 08:49 AM UTC

Our team is actively working to resolve the issue. 🤝 At the moment, the impact appears to be limited to weather stations. Other products continue to operate normally. Thank you for your patience and understanding! 🙏

Started
Oct 30, 2026, 07:51 AM UTC
Resolved
Ongoing
Duration
● 2h 13m
Detected by Pingoru
Oct 30, 2026, 07:51 AM UTC

Affected components

Application velux active (Application velux active)Application Control (Application Control)Application building (Application building)Application Home Coach (Application Home Coach)Application Weather (Application Weather)Application eRelax (Application eRelax)Application web (Application web)Application Energy (Application Energy)Application Home + Guest (Application Home + Guest)Application intuis (Application intuis)

Update timeline

  1. investigating Oct 30, 2026, 07:51 AM UTC

    Our servers are experiencing some difficulties, which may affect the remote functionality of the applications. The on call team is working on it. 🤝 In the meantime, the products will continue to work on their own even if they're no longer connected: the cameras record events,...

  2. investigating Oct 30, 2026, 08:49 AM UTC

    Our team is actively working to resolve the issue. 🤝 At the moment, the impact appears to be limited to weather stations. Other products continue to operate normally. Thank you for your patience and understanding! 🙏

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