Netatmo experienced a minor incident on October 20, 2026 affecting Application velux active (Application velux active) and Application Control (Application Control) and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2026, 07:00 AM UTC
Our servers are experiencing some difficulties, which may affect the remote functionality of the applications. The on call team is working on it. 🤝 In the meantime, the products will continue to work on their own even if they're no longer connected: the cameras record events,...
- resolved Oct 20, 2026, 08:00 AM UTC
Authentication and sign-in errors on Netatmo accounts Date: Tuesday, October 20, 2026 Duration: 08:55 to 09:27 CEST (06:55 to 07:27 UTC), about 32 minutes Impact During this window, part of sign-in and authorization (OAuth2) requests failed Some users could not sign...