Missing notifications for the passive FPA12 invoicing cycle.

Update timeline

1. investigating Oct 06, 2026, 12:27 PM UTC

   We have been contacted to look into some cases of missing "Decorrenza Termini" (expiry of terms) notifications that the SDI should have forwarded to our system. When we asked the Sistema di Interscambio's dedicated support team for clarification, we were told that the issue is known to them and that these notifications may also be missing from the affected customers' Cassetto Fiscale (tax drawer). The estimated resolution date is October 10. However, it has not been confirmed whether, on that date, they will only update the Cassetto Fiscale or also send again these notifications to our systems. We will of course keep you updated as soon as we have more precise details on this case. For specific checks, the SDI remains available at their toll-free number 800.299.940; please provide the identifiers of the invoices to be checked.

2. resolved Oct 12, 2026, 10:28 AM UTC

   The SdI (Sistema di Interscambio) has informed us that the anomaly affecting the delivery of outcome notification files has been resolved for all invoices created from today onwards. For invoices created before today, we are monitoring our systems to verify the correct delivery of the missing outcome notifications, which the SdI is resending. If any cases are still open by the end of today, please contact our support team through the usual channels, specifying the individual documents concerned.