Resolved after 1 hour 3 minutes, on September 25, 2026.
The solution we applied is delivering the results we expected, and the system is now back to normal service capacity. While our teams continue to monitor the system, we apologize for the inconvenience.
Update timeline
- investigating Sep 25, 2026, 10:26 AM UTC
Dear customer we are facing a performances degradation on the service, the team is already on it and the cause is already identified, we expect to have more information within 30 minutes.
- resolved Sep 25, 2026, 11:29 AM UTC
The solution we applied is delivering the results we expected, and the system is now back to normal service capacity. While our teams continue to monitor the system, we apologize for the inconvenience.
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