Resolved after 3 hours 44 minutes, on September 1, 2026.
Dear Customer the incident is now solved and the situation is back to normality, we'll continue to improve our services in order to avoid future problems. We also would like to apologize for the inconvenience this may have caused.
Update timeline
- investigating Sep 01, 2026, 06:40 AM UTC
We are currently investigating a degradation on IdSelf and IDDoc services. We will keep you informed of any further developments. The Namirial Team
- resolved Sep 01, 2026, 10:24 AM UTC
Dear Customer the incident is now solved and the situation is back to normality, we'll continue to improve our services in order to avoid future problems. We also would like to apologize for the inconvenience this may have caused.
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