Namirial incident

Degradation of IdSelf and IDDoc / T&S / Namirial Onboarding

Resolved after 29 minutes, on October 16, 2026.

resolved Oct 16, 2026, 09:49 AM UTC

Dear customers, The incident affecting IdSelf and IDDoc services, as well as Trust And Sign and Namirial Onboarding, was resolved at 11:49 CEST. Thank you for your patience. The Namirial Team

Started
Oct 16, 2026, 09:20 AM UTC
Resolved
Oct 16, 2026, 09:49 AM UTC
Duration
29m
Detected by Pingoru
Oct 16, 2026, 09:20 AM UTC

Update timeline

  1. investigating Oct 16, 2026, 09:20 AM UTC

    We are currently investigating a degradation on IdSelf and IDDoc services. Trust And Sign and Namirial Onboarding are also impacted. We will keep you informed of any further developments. The Namirial Team

  2. resolved Oct 16, 2026, 09:49 AM UTC

    Dear customers, The incident affecting IdSelf and IDDoc services, as well as Trust And Sign and Namirial Onboarding, was resolved at 11:49 CEST. Thank you for your patience. The Namirial Team

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