Resolved after 1 hour, affecting SSL, on November 12, 2026.
Dear customers, We are glad to let you know that the issue has been resolved. Thank you for you patience. Kind regards, Namecheap Support Team
Affected components
Update timeline
- investigating Nov 12, 2026, 03:37 PM UTC
Dear Customers, SSL certificates are currently taking much longer than usual to be issued. We are in touch with our SSL provider, SSL.com, to understand the scope of the issue. If you’ve already completed domain validation (DCV), no further action is needed. Your certificate will be issued automatically when the matter is resolved. Please don’t reissue or place a new order, as this may restart the process. Certificates that are already issued and installed are not affected. SSL certificates previously provided by Sectigo CA are not affected. We apologize for the inconvenience and thank you for your patience.
- resolved Nov 12, 2026, 04:38 PM UTC
Dear customers, We are glad to let you know that the issue has been resolved. Thank you for you patience. Kind regards, Namecheap Support Team
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