Namecheap Outage History

Namecheap partial outage · 2 active incidents View live status →

Namecheap had 35 outages in the last 2 years totaling 418h 49m of downtime — averaging 1.4 incidents per month.

There were 35 Namecheap outages since April 27, 2026 totaling 418h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.namecheap.com/status-updates

Major June 15, 2026

SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | JUNE 15, 2026

Detected by Pingoru
Jun 15, 2026, 01:04 PM UTC
Resolved
Jun 17, 2026, 04:50 PM UTC
Duration
2d 3h
Affected: HostingVPS
Timeline · 1 update
  1. scheduled Jun 15, 2026, 01:04 PM UTC

    Dear Customers, Please be informed that the maintenance will take place on Monday, June 15, at 4:30 PM EDT | 20:30 UTC. The main purpose of the maintenance is to ensure that the server continues to deliver optimum performance. Maintenance window: 4 days;Expected network downtime: up to 15 min per VM;Affected services: kvmnode224;Impact: During the downtime period, VPS hosting … Continue reading [PLANNED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | JUNE 15, 2026 → The post [PLANNED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | JUNE 15, 2026 appeared first on Namecheap Status.

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Major June 11, 2026

Delay in SSL certificate issuance – June 11, 2026

Detected by Pingoru
Jun 11, 2026, 06:36 PM UTC
Resolved
Jun 11, 2026, 06:36 PM UTC
Duration
Affected: SSL
Timeline · 1 update
  1. investigating Jun 11, 2026, 06:36 PM UTC

    Dear Customers, We regret to inform you that our upstream provider Sectigo is currently experiencing issues with their signing servers. As a result, certificates may be issued and delivered with a significant delay. Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep … Continue reading Delay in SSL certificate issuance – June 11, 2026 → The post Delay in SSL certificate issuance – June 11, 2026 appeared first on Namecheap Status.

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Major June 11, 2026

Issues with the Email Support Helpdesk – June 11-12, 2026

Detected by Pingoru
Jun 11, 2026, 01:08 PM UTC
Resolved
Jun 11, 2026, 01:08 PM UTC
Duration
Affected: General
Timeline · 1 update
  1. investigating Jun 11, 2026, 01:08 PM UTC

    Dear Customers, We regret to let you know that we are experiencing an issue with our email support helpdesk. As a result, emails may be processed with a delay. Our team is investigating the issue and will keep you updated via this post. Still, we are ready to assist you in chats. Head to our Help … Continue reading Issues with the Email Support Helpdesk – June 11, 2026 → The post Issues with the Email Support Helpdesk – June 11, 2026 appeared first on Namecheap Status.

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Major June 10, 2026

Namecheap Handshake TLDs Update

Detected by Pingoru
Jun 10, 2026, 03:20 PM UTC
Resolved
Jun 16, 2026, 07:59 AM UTC
Duration
5d 16h
Affected: Domains
Timeline · 1 update
  1. investigating Jun 10, 2026, 03:20 PM UTC

    Dear Customers, This is to let you know that due to the wind-down of the corresponding upstream provider all Namecheap Handshake TLDs are no longer available for new registrations, renewals, transfers or management. The existing domains with the current setup will continue to operate. Thank you for your patience and understanding. Kind regards,Namecheap Support Team The post Namecheap Handshake TLDs Update appeared first on Namecheap Status.

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Major June 8, 2026

Delay in SSL certificate issuance – June 8, 2026

Detected by Pingoru
Jun 08, 2026, 06:02 PM UTC
Resolved
Jun 08, 2026, 06:02 PM UTC
Duration
Affected: SSL
Timeline · 1 update
  1. investigating Jun 08, 2026, 06:02 PM UTC

    Dear Customers, We regret to inform you that our upstream provider Sectigo is currently experiencing issues with their signing servers. As a result, certificates may be issued and delivered with a slight delay. Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep … Continue reading Delay in SSL certificate issuance – June 8, 2026 → The post Delay in SSL certificate issuance – June 8, 2026 appeared first on Namecheap Status.

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Major June 8, 2026

Temporary Technical Issues with the Supersonic CDN service – JUNE 08, 2026

Detected by Pingoru
Jun 08, 2026, 12:28 PM UTC
Resolved
Jun 08, 2026, 12:28 PM UTC
Duration
Affected: HostingAppsEasyWP
Timeline · 1 update
  1. investigating Jun 08, 2026, 12:28 PM UTC

    Dear Customers, We are experiencing temporary technical issues that affect the Supersonic CDN service. As a result, some websites connected to the Supersonic CDN service can experience temporary intermittent 500/502/503/504 errors and display the “We’re having trouble connecting” page. The issue has been escalated to the responsible team. Unfortunately, we do not have any ETA. … Continue reading Temporary Technical Issues with the Supersonic CDN service – JUNE 08, 2026 → The post Temporary Technical Issues with the Supersonic CDN service – JUNE 08, 2026 appeared first on Namecheap Status.

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Major June 4, 2026

Issues with domain name registrations/renewals

Detected by Pingoru
Jun 04, 2026, 08:03 AM UTC
Resolved
Jun 04, 2026, 08:03 AM UTC
Duration
Affected: Domains
Timeline · 1 update
  1. investigating Jun 04, 2026, 08:03 AM UTC

    Dear Customers, We are currently facing issues with the registrations and renewals of domain names with different TLDs. Your domain registration orders may fail without an error message. Internal error occurred while calling service provider. The domain renewals – A task was canceled. Our technology team is working on the issue and doing their best … Continue reading Issues with domain name registrations/renewals → The post Issues with domain name registrations/renewals appeared first on Namecheap Status.

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Major May 28, 2026

Temporary issues with the Private Email webmail access May 28, 2026

Detected by Pingoru
May 28, 2026, 03:12 PM UTC
Resolved
May 28, 2026, 03:12 PM UTC
Duration
Affected: Private email
Timeline · 1 update
  1. investigating May 28, 2026, 03:12 PM UTC

    Dear Customers, We regret to inform you that the Private Email service is currently experiencing temporary issues with accessing the Private Email webmail at https://privateemail.com. Users may receive the following error message: “This site can’t be reached”. Additionally, some customers might also experience IMAP/POP3 connection errors. Our team is already investigating the issue and working … Continue reading Temporary issues with the Private Email webmail access May 28, 2026 → The post Temporary issues with the Private Email webmail access May 28, 2026 appeared first on Namecheap Status.

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Major May 27, 2026

Temporary Technical Issues with the Supersonic CDN service on the Shared Hosting websites – MAY 27, 2026

Detected by Pingoru
May 27, 2026, 03:28 AM UTC
Resolved
May 27, 2026, 03:28 AM UTC
Duration
Affected: HostingApps
Timeline · 1 update
  1. investigating May 27, 2026, 03:28 AM UTC

    Dear Customers, We are experiencing temporary technical issues that affect the Supersonic CDN service. As a result, some Shared Hosting websites connected to the Supersonic CDN service can experience 502/503/504 errors and display the “We’re having trouble connecting” page. The issue has been escalated to the responsible team. Unfortunately, we do not have any ETA … Continue reading Temporary Technical Issues with the Supersonic CDN service on the Shared Hosting websites → The post Temporary Technical Issues with the Supersonic CDN service on the Shared Hosting websites appeared first on Namecheap Status.

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Major May 26, 2026

Delay in SSL certificate issuance – May 26-27, 2026

Detected by Pingoru
May 26, 2026, 09:04 PM UTC
Resolved
May 26, 2026, 09:04 PM UTC
Duration
Affected: SSL
Timeline · 1 update
  1. investigating May 26, 2026, 09:04 PM UTC

    Dear Customers, We regret to inform you that our upstream provider Sectigo is currently experiencing issues with their signing servers. As a result, certificates may be issued and delivered with a significant delay. Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep … Continue reading Delay in SSL certificate issuance – May 27, 2026 → The post Delay in SSL certificate issuance – May 27, 2026 appeared first on Namecheap Status.

Read the full incident report →

Major May 25, 2026

Temporary Technical Issues with the Supersonic CDN service

Detected by Pingoru
May 25, 2026, 02:59 PM UTC
Resolved
May 25, 2026, 02:59 PM UTC
Duration
Affected: HostingApps
Timeline · 1 update
  1. investigating May 25, 2026, 02:59 PM UTC

    Dear Customers, We are experiencing temporary technical issues that affect the Supersonic CDN service. As a result, websites connected to the Supersonic CDN service can experience 502 errors and display the “We’re having trouble connecting” page. The issue has been escalated to the responsible team. We are working hard to resolve it as quickly as … Continue reading Temporary Technical Issues with the Supersonic CDN service | May 25, 2026 → The post Temporary Technical Issues with the Supersonic CDN service | May 25, 2026 appeared first on Namecheap Status.

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Major May 23, 2026

(COMPLETED) Upstream Platform Scheduled Maintenance on May 27th, 2026

Detected by Pingoru
May 23, 2026, 08:06 PM UTC
Resolved
May 28, 2026, 08:16 AM UTC
Duration
4d 12h
Affected: Domains
Timeline · 1 update
  1. investigating May 23, 2026, 08:06 PM UTC

    Dear Customers, This is to let you know that on May 27th, 2026, we will have a scheduled service maintenance on the upstream registration platform. Domain availability checks, registrations, renewals, updates, and WHOIS availability checks may not be possible for the following TLDs: .CH, .ES, .COM.ES, .NOM.ES, .ORG.ES, .FR, .LI, .PE, .SG, .COM.SG, .COM.PE, .NET.PE, ORG.PE, .COM.AU, .NET.AU, … Continue reading (Planned) Upstream Platform Scheduled Maintenance on May 27th, 2026 → The post (Planned) Upstream Platform Scheduled Maintenance on May 27th, 2026 appeared first on Namecheap Status.

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Major May 20, 2026

Issues with Hosting Packages Renewals

Detected by Pingoru
May 20, 2026, 04:47 PM UTC
Resolved
May 20, 2026, 04:47 PM UTC
Duration
Affected: Hosting
Timeline · 1 update
  1. investigating May 20, 2026, 04:47 PM UTC

    Dear Customers, We regret to inform you that, currently, we are facing issues with hosting packages renewals. Such orders may fail with various errors. Our team is diligently working on the resolution of the issue. Unfortunately, we have no ETA so far. We will surely keep you updated on the progress. All the failed orders … Continue reading Issues with Hosting Packages Renewals → The post Issues with Hosting Packages Renewals appeared first on Namecheap Status.

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Major May 17, 2026

Temporary unavailability of Dedicated Servers

Detected by Pingoru
May 17, 2026, 02:07 PM UTC
Resolved
May 17, 2026, 02:07 PM UTC
Duration
Affected: HostingDedicated Servers
Timeline · 1 update
  1. in progress May 17, 2026, 02:07 PM UTC

    Dear clients, Our infrastructure is currently mitigating a DDoS attack. Thus, certain network segments have been temporarily withdrawn from announcements, causing temporary server downtime. Our network engineers are working to restore full connectivity as soon as possible. This post will be updated immediately when we have any new details to share. We apologize for any … Continue reading [ONGOING] Temporary unavailability of Dedicated Servers → The post [ONGOING] Temporary unavailability of Dedicated Servers appeared first on Namecheap Status.

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Major May 17, 2026

Connectivity Issues with NAMECHEAP.COM

Detected by Pingoru
May 17, 2026, 01:48 PM UTC
Resolved
May 18, 2026, 12:12 PM UTC
Duration
22h 24m
Affected: DomainsGeneral
Timeline · 1 update
  1. in progress May 17, 2026, 01:48 PM UTC

    Dear Customers, Our namecheap.com website may be temporary unavailable. You may get error 522 or connection time-out while trying to access our website. Our internal tools are also affected, which may result in slower response times for support requests. Our technical team is looking into this right now. They are doing their best to get it … Continue reading [ONGOING] Connectivity Issues with NAMECHEAP.COM → The post [ONGOING] Connectivity Issues with NAMECHEAP.COM appeared first on Namecheap Status.

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Major May 17, 2026

Connectivity issues on our Customer Support team side – May 17, 2026

Detected by Pingoru
May 17, 2026, 11:51 AM UTC
Resolved
May 17, 2026, 11:51 AM UTC
Duration
Affected: General
Timeline · 1 update
  1. investigating May 17, 2026, 11:51 AM UTC

    Dear Customers, Our Customer Support Team is currently experiencing connectivity issues, which may lead to delays in replies. Please accept our apologies as we work to resolve the issue ASAP..= To ensure your query is addressed quickly and reliably, we recommend sending an email rather than initiating a chat until we restore normal service. We … Continue reading Connectivity issues on our Customer Support team side – May 17, 2026 → The post Connectivity issues on our Customer Support team side – May 17, 2026 appeared first on Namecheap Status.

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Major May 17, 2026

TEMPORARY TECHNICAL ISSUES WITH NAMECHEAP HOSTING SERVERS | MAY 17, 2026

Detected by Pingoru
May 17, 2026, 03:19 AM UTC
Resolved
May 17, 2026, 03:19 AM UTC
Duration
Affected: HostingVPSDedicated ServersShared ServersReseller ServersNetwork Issues
Timeline · 1 update
  1. investigating May 17, 2026, 03:19 AM UTC

    Dear Customers, We regret to inform you that we are currently facing network issues with Namecheap Hosting servers. As a result, the hosted websites on the servers and hosting accounts were affected. Our team is actively looking for solutions and monitoring the issue resolution. Unfortunately, we have no ETA so far. We will provide updates … Continue reading TEMPORARY TECHNICAL ISSUES WITH NAMECHEAP HOSTING SERVERS | MAY 17, 2026 → The post TEMPORARY TECHNICAL ISSUES WITH NAMECHEAP HOSTING SERVERS | MAY 17, 2026 appeared first on Namecheap Status.

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Major May 17, 2026

TEMPORARY ISSUES WITH THE SERVICE EMAIL DELIVERY, SHARED HOSTING AND MANAGED WORDPRESS

Detected by Pingoru
May 17, 2026, 03:00 AM UTC
Resolved
May 17, 2026, 03:00 AM UTC
Duration
Affected: General
Timeline · 1 update
  1. investigating May 17, 2026, 03:00 AM UTC

    Dear Customers, Currently, we are experiencing issues with the delivery of service-related Namecheap emails, such as trusted device verification, password reset, .etc. Our developers are doing their best to resolve the issue as soon as possible. Once we have any news about the email delivery, this post will be updated right away. We sincerely apologize … Continue reading TEMPORARY ISSUES WITH THE EMAILS DELIVERY → The post TEMPORARY ISSUES WITH THE EMAILS DELIVERY appeared first on Namecheap Status.

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Major May 15, 2026

Delays in processing email support requests – May 15, 2026

Detected by Pingoru
May 15, 2026, 11:20 AM UTC
Resolved
May 15, 2026, 11:20 AM UTC
Duration
Affected: General
Timeline · 1 update
  1. investigating May 15, 2026, 11:20 AM UTC

    Dear Customers, Due to recent connectivity issues affecting Namecheap.com, responses to email support requests may be delayed. For more information, please refer to the following status update:https://www.namecheap.com/status-updates/connectivity-issues-with-namecheap-com/ We sincerely appreciate your patience and understanding. Please rest assured that all email inquiries will be reviewed and processed by our support teams as soon as possible. Kind … Continue reading Delays in processing email support requests – May 15, 2026 → The post Delays in processing email support requests – May 15, 2026 appeared first on Namecheap Status.

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Major May 15, 2026

TEMPORARY ISSUES WITH THE EMAILS DELIVERY

Detected by Pingoru
May 15, 2026, 10:43 AM UTC
Resolved
May 15, 2026, 10:43 AM UTC
Duration
Affected: Domains
Timeline · 1 update
  1. investigating May 15, 2026, 10:43 AM UTC

    Dear Customers, Currently, we are experiencing issues with the delivery of emails from Namecheap: Trusted device verification, Password Reset, .etc. Our developers are doing their best to investigate this as soon as possible. Once we have any news about the email delivery, this post will be updated right away. We sincerely apologize for the inconvenience, … Continue reading TEMPORARY ISSUES WITH THE EMAILS DELIVERY → The post TEMPORARY ISSUES WITH THE EMAILS DELIVERY appeared first on Namecheap Status.

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Major May 13, 2026

Temporary Private Email Connectivity Issues via IMAP/POP3/SMTP – May, 13th

Detected by Pingoru
May 13, 2026, 08:16 AM UTC
Resolved
May 13, 2026, 08:16 AM UTC
Duration
Affected: General
Timeline · 1 update
  1. investigating May 13, 2026, 08:16 AM UTC

    Dear customers, We are currently experiencing issues with Private Email accounts added to mail clients via IMAP/POP3/SMTP. Our Technicians are doing our best to resolve the issue as soon as possible. Unfortunately, we do not have an ETA. We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding in this … Continue reading Temporary Private Email Connectivity Issues via IMAP/POP3/SMTP – May, 13th → The post Temporary Private Email Connectivity Issues via IMAP/POP3/SMTP – May, 13th appeared first on Namecheap Status.

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Major May 12, 2026

Scheduled Supersonic CDN infrastructure maintenance | May 19, 2026

Detected by Pingoru
May 12, 2026, 07:52 AM UTC
Resolved
May 12, 2026, 07:52 AM UTC
Duration
Affected: HostingApps
Timeline · 1 update
  1. scheduled May 12, 2026, 07:52 AM UTC

    Dear Customers, We would like to inform you about the upcoming Supersonic CDN infrastructure maintenance that will start on Tuesday, May 19, 2026, at 05:00 AM EDT | 09:00 UTC. During this maintenance window, websites connected to Supersonic CDN may experience intermittent unavailability for up to 30 minutes. The CDN Dashboard may also be temporarily … Continue reading [Planned] Scheduled Supersonic CDN infrastructure maintenance | May 19, 2026 → The post [Planned] Scheduled Supersonic CDN infrastructure maintenance | May 19, 2026 appeared first on Namecheap Status.

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Major May 10, 2026

Issues with Premium .TOP domains

Detected by Pingoru
May 10, 2026, 05:10 AM UTC
Resolved
May 10, 2026, 05:10 AM UTC
Duration
Affected: DomainsGeneral
Timeline · 1 update
  1. investigating May 10, 2026, 05:10 AM UTC

    Dear customers, We are currently experiencing issues with premium .TOP domains. The prices for these premium domains are not displaying correctly, which may cause orders for premium .TOP domains to fail. Our team is actively investigating the issue. We will update this status post as soon as we have any further information. Please accept our … Continue reading [UPDATED] Issues with Premium .TOP domains → The post [UPDATED] Issues with Premium .TOP domains appeared first on Namecheap Status.

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Major May 7, 2026

Delay issues on domains using Basic DNS, Premium DNS, FreeDNS and Web Hosting DNS

Detected by Pingoru
May 07, 2026, 04:57 PM UTC
Resolved
May 07, 2026, 04:57 PM UTC
Duration
Affected: DomainsHostingAppsEasyWP
Timeline · 1 update
  1. investigating May 07, 2026, 04:57 PM UTC

    Dear Customers, We are experiencing a delay in the replication of the resource records on BasicDNS/PremiumDNS/FreeDNS/Web Hosting nameservers. As a result, new records may not be accepted or may be processed with a delay. If you do not make changes to your domain name’s host records, your domain name will continue to resolve correctly. We … Continue reading Delay issues on domains using Basic DNS, Premium DNS, FreeDNS and Web Hosting DNS → The post Delay issues on domains using Basic DNS, Premium DNS, FreeDNS and Web Hosting DNS appeared first on Namecheap Status.

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Major May 6, 2026

SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 6, 2026

Detected by Pingoru
May 06, 2026, 10:21 PM UTC
Resolved
May 11, 2026, 02:10 AM UTC
Duration
4d 3h
Affected: HostingVPS
Timeline · 1 update
  1. scheduled May 06, 2026, 10:21 PM UTC

    Dear Customers, Please be informed that the maintenance will take place on Wednesday, May 6, at 7:30 PM EDT | 23:30 UTC. The main purpose of the maintenance is to ensure that the server continues to deliver optimum performance. Maintenance window: 4 days;Expected network downtime: up to 15 min per VM;Affected services: kvmnode83;Impact: During the downtime period, VPS hosting services will … Continue reading [PLANNED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 6, 2026 → The post [PLANNED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 6, 2026 appeared first on Namecheap Status.

Read the full incident report →