Namecheap Outage History

Dear Customers, We regret to inform you that our upstream provider, SSL.com, is currently experiencing issues that are causing delays in certificate issuance. Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with SSL.com CA and will keep you updated. If you have already completed the Domain Control Validation (DCV) … Continue reading Delay in SSL.com CA certificate issuance → The post Delay in SSL.com CA certificate issuance appeared first on Namecheap Status.

Dear Customer, Unfortunately, we are currently experiencing an issue with SSL.com certificate activation and reissue. Our team is already working on a solution to resolve the issue as soon as possible. At the moment, we do not have an ETA. We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work … Continue reading Issues with SSL.com Certificate Activations and Reissues – October 8, 2026 → The post Issues with SSL.com Certificate Activations and Reissues – October 8, 2026 appeared first on Namecheap Status.

Dear Customers, We regret to inform you that Private Email Service is experiencing temporary issues with mailbox accessibility. Unfortunately, we do not have any ETA so far. Our technical team is already investigating the issue. We will surely keep you updated on the progress. We apologize for any inconvenience this may cause and greatly appreciate … Continue reading [Updated] Private Email Temporary Accessibility Issue → The post [Updated] Private Email Temporary Accessibility Issue appeared first on Namecheap Status.

Dear Customers, Please be informed that the maintenance will take place on Wednesday, October 7, at 5:00 AM EDT | 09:00 UTC. The main purpose of the maintenance is to ensure that the server continues to deliver optimal performance. Maintenance window: 4 days;Expected network downtime: up to 15 min per VM;Affected services: kvmnode50;Impact: During the downtime period, VPS … Continue reading [STARTED] EMERGENCY HARDWARE MAINTENANCE ON VPS HOSTING | OCTOBER 7, 2026 → The post [STARTED] EMERGENCY HARDWARE MAINTENANCE ON VPS HOSTING | OCTOBER 7, 2026 appeared first on Namecheap Status.

Dear Customers, We regret to inform you that our upstream provider Sectigo is currently experiencing issues with their signing servers. As a result, certificates may be issued and delivered with a delay. Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep you … Continue reading Delay in Sectigo SSL certificate issuance – October 6, 2026 → The post Delay in Sectigo SSL certificate issuance – October 6, 2026 appeared first on Namecheap Status.

Dear Customers, We regret to let you know that we are experiencing an issue with processing emails. Unfortunately, we cannot receive emails temporarily. Thus, email requests will be handled with a delay. Once the issue is fixed, all sent emails will be delivered to us. Meanwhile, our Customer Support Team is providing support via chat. … Continue reading Issues with the Support Helpdesk – October 3, 2026 → The post Issues with the Support Helpdesk – October 3, 2026 appeared first on Namecheap Status.

Dear Customers, We are currently experiencing issues with Private Email webmail, which may result in errors when loading emails. We are also experiencing issues with order processing. Our team is already investigating the issue and working on a resolution. Estimated Timeframe: Unfortunately, we do not have any ETA so far. We apologize for any inconvenience … Continue reading Temporary issues with the Private Email service October 3, 2026 → The post Temporary issues with the Private Email service October 3, 2026 appeared first on Namecheap Status.

Dear Customers, We regret to inform you that Private Email is currently experiencing temporary issues related to an incident affecting our third-party provider, Imperva. More details are available on the Imperva Status Page. The issue is affecting both the Private Email webmail and mail clients. Some users may experience difficulties accessing their mailboxes, synchronizing messages, … Continue reading Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026 → The post Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026 appeared first on Namecheap Status.

Dear Customers, Currently we are facing intermittent issues with .shop domains DNS resolution, where DNS queries do not go beyond Registry nameservers. As a result, .shop domains may fail to resolve properly. The issue has been escalated to the Registry for the investigation. Once we have any news, this post will be updated right away. … Continue reading Issue with .shop domains DNS performance → The post Issue with .shop domains DNS performance appeared first on Namecheap Status.

Dear Customers, Our SSL Certificate provider, SSL.com, is currently experiencing issues with their system. This issue may cause errors when activating, reissuing, or downloading SSLs, or when retrieving domain control validation details. Validation and issuance of pending SSL certificates may also be delayed. We are communicating with SSL.com CA technical support and will keep you … Continue reading Technical issues on SSL.com CA side – September 24, 2026 → The post Technical issues on SSL.com CA side – September 24, 2026 appeared first on Namecheap Status.

Dear Customers, We regret to inform you that the Private Email service is currently experiencing temporary issues with the webmail at https://privateemail.com. Some users may encounter the following error messages: “Failed to synchronize messages” or “Error occurred while loading emails.” Email clients may also repeatedly prompt users to enter their passwords. Our team is already … Continue reading Temporary issues with the Private Email webmail and mail clients– September 24, 2026 → The post Temporary issues with the Private Email webmail and mail clients– September 24, 2026 appeared first on Namecheap Status.

Dear Customers, We regret to let you know that we are experiencing an issue with processing emails. Unfortunately, we are not receiving emails temporarily. Thus, requests will be handled with a delay. Once the issue is fixed, all sent emails will be delivered to us. Emails sent before the issue started will be processed as … Continue reading [Updated] Issues with the Support Helpdesk – September 21, 2026 → The post [Updated] Issues with the Support Helpdesk – September 21, 2026 appeared first on Namecheap Status.

Dear Customers, We are currently experiencing issues with certificate management options such as activation and validation. This issue may cause errors when activating and reissuing SSLs. Validation and issuance of pending SSL certificates may also be delayed. Our developers are looking into the case, and we are also communicating with SSL.com CA (Certificate Authority) technical … Continue reading [Updated] Issues with the certificate activations and reissues –September 17, 2026 → The post [Updated] Issues with the certificate activations and reissues –September 17, 2026 appeared first on Namecheap Status.

Dear Customers, We regret to inform you that the Private Email service is currently experiencing temporary issues with the webmail at https://privateemail.com. Users may receive the following error messages: “Failed to synchronize messages” or “Error occurred while loading emails”. Our team is already investigating the issue and working on a resolution. Estimated Timeframe: Unfortunately, we … Continue reading Temporary issues with the Private Email webmail – September 15, 2026 → The post Temporary issues with the Private Email webmail – September 15, 2026 appeared first on Namecheap Status.

Dear Customers, Our SSL Certificate provider, SSL.com, is currently experiencing issues with their system. This issue may cause errors when activating, reissuing SSLs, or when retrieving domain control validation details. Validation and issuance of pending SSL certificates may also be delayed. We are communicating with SSL.com CA technical support and will keep you updated. Feel … Continue reading Technical issues on SSL.com CA side –September 11, 2026 → The post Technical issues on SSL.com CA side –September 11, 2026 appeared first on Namecheap Status.

We regret to inform you that the Private Email service is currently experiencing temporary connectivity issues for some users. Affected users may be unable to access the Private Email webmail at https://privateemail.com and may also experience issues connecting to their mailboxes via IMAP or POP3. Some users may receive the following error message: “The site … Continue reading Temporary connectivity issues with the Private Email service – September 10, 2026 → The post Temporary connectivity issues with the Private Email service – September 10, 2026 appeared first on Namecheap Status.

Dear Customers, Unfortunately, currently, we experience issues with Trusted Device and password reset emails delivery at namecheap.com. The related emails may be delivered with a delay. Our technical team is currently working to have the matter resolved as soon as possible. This post will be updated, once we have any news. This issue will not … Continue reading Issue with the trusted devices verification and password reset emails → The post Issue with the trusted devices verification and password reset emails appeared first on Namecheap Status.

Dear Customers, Our upstream provider Sectigo CA is currently experiencing an issue affecting SSL certificate issuance for domains with the .hk TLD. This may result in errors during the certificate activation or issuance process. Sectigo technical team is currently working on a resolution. At this time, no estimated time for resolution (ETA) is available. We … Continue reading Issues with Sectigo SSL Certificate Issuance for Domains with the .hk TLD – September 9, 2026 → The post Issues with Sectigo SSL Certificate Issuance for Domains with the .hk TLD – September 9, 2026 appeared first on Namecheap Status.

Dear Customers, We regret to inform you that we are experiencing intermittent issues with our namecheap.com website due to a DDoS (Distributed Denial of Service) attack. The domain search might also be affected. Our leading technicians are currently working on the issue and doing their best to neutralize this attack as quickly as possible. Unfortunately, … Continue reading [Updated] DDoS attack on NAMECHEAP.COM → The post [Updated] DDoS attack on NAMECHEAP.COM appeared first on Namecheap Status.