Ongoing since 03:28 AM UTC, affecting General.
Dear Customers, We would like to let you know that at the moment, it is not possible to make deposits via BTCpay. You may use BitPay as a crypto alternative. Other ways to top up your Namecheap account balance are using your credit card (Visa, MasterCard, Discover, AmEx, Diners Club, JCB or UnionPay), and PayPal. Please rest assured that payments that have already been broadcast on-chain are safe and will not be lost. They will be processed once the service has been restarted. Our responsible team will proceed with the upgrade as soon as the BTCPay team publishes an official update identifying the root cause and providing a confirmed fix. We hope for your understanding and thank you for your patience.
Affected components
Update timeline
- investigating Nov 02, 2026, 03:28 AM UTC
Dear Customers, We would like to let you know that at the moment, it is not possible to make deposits via BTCpay. You may use BitPay as a crypto alternative. Other ways to top up your Namecheap account balance are using your credit card (Visa, MasterCard, Discover, AmEx, Diners Club, JCB or UnionPay), and PayPal. Please rest assured that payments that have already been broadcast on-chain are safe and will not be lost. They will be processed once the service has been restarted. Our responsible team will proceed with the upgrade as soon as the BTCPay team publishes an official update identifying the root cause and providing a confirmed fix. We hope for your understanding and thank you for your patience.
Your product runs on more than Namecheap
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services