Namecheap incident
SSL.com certificate issuance delays – November 10, 2026
Resolved after 1 hour 25 minutes, affecting SSL, on November 10, 2026.
Dear customers, SSL certificates are now gradually being issued, and the issue that caused the delays has been resolved. If you’ve already completed Domain Control Validation (DCV), no further action is needed on your part. Your certificate should be issued automatically. We’re continuing to monitor the situation closely to make sure everything is back to normal. Thank you for your patience and understanding. Kind regards, Namecheap Support Team
Affected components
Update timeline
- investigating Nov 10, 2026, 10:04 PM UTC
Dear Customers, SSL certificates are currently taking much longer than usual to be issued. We are in touch with our SSL provider, SSL.com, to understand the scope of the issue. If you’ve already completed domain validation (DCV), no further action is needed. Your certificate will be issued automatically when the matter is resolved. Please don’t reissue or place a new order, as this may restart the process. Certificates that are already issued and installed are not affected. SSL certificates previously provided by Sectigo CA are not affected. We apologize for the inconvenience and thank you for your patience. Kind regards, Namecheap Support Team
- resolved Nov 10, 2026, 11:30 PM UTC
Dear customers, SSL certificates are now gradually being issued, and the issue that caused the delays has been resolved. If you’ve already completed Domain Control Validation (DCV), no further action is needed on your part. Your certificate should be issued automatically. We’re continuing to monitor the situation closely to make sure everything is back to normal. Thank you for your patience and understanding. Kind regards, Namecheap Support Team
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